Pradeep Pabolu

Spearheaded the Cloud and Modern DevOps practice strategy, leading the development of automated solutions and fostering a culture of innovation and continuous improvement.

• Spearheaded Cloud and Modern DevOps practice strategy, integrating advanced automation and intelligent solutions to drive innovation.
• Established and evangelized best practices for cloud architecture, Infrastructure as Code (IaC), and CI/CD, fostering a culture of continuous improvement across the practice.
• Led the development of standardized cloud and DevOps methodologies and tools, incorporating OpenAI to automate tasks and generate insights, enhancing efficiency.
• Provided expert consultation on cloud migration, modernization, DevOps transformation, and strategic OpenAI implementation for application enhancements, guiding clients and internal teams.
• Cultivated and mentored a high-performing team of cloud and DevOps engineers, building expertise in core DevOps practices and accelerating team capabilities.

Managed Azure Cloud Infrastructure and led DevOps initiatives, ensuring optimal performance, scalability, and security for critical internal applications.

• Strategically managed Azure Cloud Infrastructure, ensuring optimal performance, scalability, and security for critical internal applications and services.
• Established and enforced a comprehensive Azure Security framework, safeguarding sensitive data and maintaining a robust security posture across the cloud environment.
• Successfully designed, deployed, and managed containerized applications on AKS, leveraging its scalability and high availability features to ensure optimal performance and resilience.
• Drove the implementation and optimization of DevOps practices, including CI/CD pipelines, to accelerate software delivery and enhance operational efficiency.
• Provided expert guidance and mentorship to a 5-member team, fostering continuous learning and technical excellence.

Managed Azure Cloud Architecture and Operations, leading DevOps and Cloud Operations teams, and driving cloud migration and security initiatives.

• Managed Azure Cloud Architecture and Operations, ensuring strategic alignment and innovative design for enterprise solutions.
• Led the Center of Excellence, DevOps, and Cloud Operations teams, driving excellence in cloud solutions and fostering CI/CD.
• Orchestrated large-scale migration from on-premises infrastructure to Azure, modernizing applications and ensuring smooth transitions.
• Successfully deployed and managed highly available, scalable, and secure AKS clusters for containerized applications.
• Implemented a robust DevOps culture with integrated security, serving as a Solutions Architect to craft scalable cloud solutions.

Led Azure Cloud Operations and managed client projects as a consultant, delivering tailored cloud solutions across diverse industries.

• Led Azure Cloud Operations, optimizing performance and resource utilization while managing a Center of Excellence team.
• Managed and delivered complex cloud migration and adoption projects as a consultant for clients including Microsoft (5 years), Deloitte (2 years), and Stryker (1 year).
• Functioned as a Solutions Architect Expert, designing and implementing robust cloud infrastructure solutions.
• Led the cloud migration and adoption patterns development team, establishing best practices and frameworks.
• Conducted comprehensive team assessments and led interview panels for Cloud Infrastructure Services, recruiting top talent and enhancing team capabilities.

Provided Level 2 support and managed IT infrastructure, including Bitlocker, patching, and antivirus, at CA Technologies.

• Provided Level 2 technical support, resolving complex hardware and software issues for internal users and managing service desk tickets.
• Administered and monitored BitLocker encryption, patch management, and antivirus systems, enhancing endpoint security and system integrity.
• Developed knowledge base documentation for recurring issues, improving troubleshooting efficiency and reducing resolution times.
• Performed bare metal restoration for machine reimaging, ensuring rapid system recovery and operational continuity.

Led a desktop support team, optimizing processes and managing IT assets to ensure efficient end-user support and operational continuity.

• Managed an 8-member desktop support team, ensuring high-quality and timely resolution of end-user issues.
• Improved desktop support processes and procedures, enhancing efficiency and workflow tracking for IT operations.
• Administered Active Directory, Symantec Endpoint Protection, and WSUS for patch management, ensuring robust system security and compliance.
• Managed and maintained company-wide IT assets and vendor relationships for hardware/software procurement, optimizing operational readiness and supply chain efficiency.

Led desktop support operations, overseeing hardware/software installations, troubleshooting, and ensuring SLA compliance for customers.

• Led desktop support operations, including comprehensive hardware/software installations, network printer configuration, and system troubleshooting.
• Managed WSUS and Symantec Antivirus Servers, ensuring robust system updates and security for client environments.
• Administered Active Directory, including user, group, and OU management, and implemented NTFS/share permissions to enhance data security.
• Ensured overall customer satisfaction and SLA compliance, providing technical recommendations to prevent recurring critical issues.

Recognized for outstanding efforts and achievements in enhancing organizational security.

Recognized for exceptional passion and dedication in professional contributions.

Awarded by the CEO for significant impact and contributions to the organization.